ATOL and ABTOT

Your financial protection

Scuba Travel are ATOL bonded and ABTOT bonded for your 100% financial protection and peace of mind.

ATOL 5667

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate Our ATOL number is ATOL5667

Confirmation by email

After you have paid your deposit, you will be sent a booking confirmation email. This email contains some info about your trip, your invoice, itinerary information, your ATOL certificate and our terms and conditions.

MORE about ATOL

ABTOT 5194

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Scuba Travel (Tony Backhurst Scuba ltd t/a Scuba Travel), and in the event of their insolvency, protection is provided for the following:
(1) non-flight packages;
(2) flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU; and  
(3) accommodation only bookings.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad.  Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with with Scuba Travel (Tony Backhurst Scuba ltd t/a Scuba Travel).
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents

 

Quick link to our terms and conditions

Travel Insurance

We do require you to have an up to date travel insurance policy in place. This must cover you for travel and scuba diving up to the depth you will be diving at.

Scuba Travel Insurance

Opening Hours:

  • We are open at the following times, except on Bank Holidays when we are also closed.
  • Monday: 9am - 5:30pm
  • Tuesday: 9am - 5:30pm
  • Wednesday: 9am - 5:30pm
  • Thursday: 9am - 5:30pm
  • Friday: 9am - 6pm
  • Saturday: 9am - 5:30pm
  • Sunday: closed

Phone Numbers

  • Free Phone (UK customer only) : 0800 072 8221
  • Phone (Worldwide) : +44 (0)1483 411 590
  • Out of Hours (emergency only) : 07747 488 002

Email

  • Sales and Queries : dive@scubatravel.com
  • Customer Services : customerservices@scubatravel.com