Travel

Flight options

Our holidays to Indonesia can be quoted with most major airlines. We are however able to book most major airlines. Popular options for Indonesia include Cathay Pacific, Singapore airlines, Qatar, Emirates, Malaysian, KLM and Gaurda. If you would like to depart from a different UK airport (eg. Glasgow/Edinburgh, Manchester, Birmingham or Gatwick) or have a specific airline you prefer to fly with, simply let us know in your booking request. A supplement may apply for regional departures. Times and any applicable supplements will be confirmed by your travel consultant before you finalise your holiday. If you wish to make your own flight arrangements to Indonesia, let us know and we can remove the cost of the international flights from your quote. We are unfortunately not able to redeem airmiles on your behalf. Please do not confirm any flight arrangements yourself before your holiday is confirmed by us.

Stopovers

With a huge range of airlines to fly with, you can easily build in a stop over either on your way to or on your way back from Indonesia. Simply talk to your travel consultant about adding a stop over into your itinerary.

Arrange before you go

Regular Entry Requirements

UK Passport holders landing in Jakarta, Bali or Manado are able to obtain a visa on arrival in Jakarta 5000 000 IDR cash. Do ensure your passport has 6 months validity from your return date to prevent any issues with immigration. It is your responsibility to ensure your passport is valid and you fulfil entry requirements. Regulations can change: please review current FCO advice: click here

Insurance

Scuba Travel requires all of our customers to have diving insurance. Please make sure that you have appropriate cover for your diving activities. We also strongly recommend you have travel insurance. It's worth taking out travel insurance once you have paid your deposit to ensure you are covered for unforeseen events and cancellation. Find out more about our combined dive and travel policy click here

Immunisations

Your covid proof of vaccination must match your passport name and flight ticket name. Please speak to your local GP or check out the latest NHS advice on updating your NHS details or for other travel immunisations: click here

Preparing to fly

Seating

You will also be able to manage your booking online once you have been ticketed (after you have paid your holiday balance). Most airlines will now enable you to select your seating at this point. There may be a small charge for prebookable seating before online check in opens. Please speak to the airline for more information about charges.

Check in

As you are flying with a scheduled airline, you will be able to check in online with your airline. Please visit their website for more information about when online check in opens.

Lounge

An airport lounge is a great way to start your holiday or to while away flight connections in comfort. Scuba Travel works with Lounge Pass to offer a huge range of affordable airport lounges around the world. click here

Parking

Prebook your airport parking to save money! If you have a long way to travel, why not also look at booking an airport hotel. These aren't as expensive as you might think. click here

What happens when I arrive?

On arrival in your Indonesia destination, you will need to clear immigration and collect your baggage. You will then be met outside of arrivals by a representative from your liveaboard or resort. Some reps are able to meet you airside. They will be holding a board with either your destination or your name on it. If you have any issues at all locating your rep, please contact us. We have an emergency contact, manned by a member of the team here in the UK. Please call 0044 7747 488 002. We will be able to help your rep locate you in the airport.

Transfers

If you have a hotel en route please follow any specific instructions in your travel documents. Where possible, you will be met by a representative who will assist in taking you to your hotel. If using a shuttle service, please arrange your return shuttle time back to the airport at the hotel check in. Domestic flights are common in Indonesia and run frequently. The major hubs of Jakarta, Bali and Manado all have separate terminals for domestic and international departures. Just follow the signs to move between international and domestic terminals. The service has improved vastly, but there can still be last minute schedule changes. Please ensure you leave plenty of time for check in or transit between flights (usually 4 hours min). Domestic flights can typically only be booked with a 20kgs hold allowance as standard. Excess baggage must be paid for in Indonesian rupiah and costs around $2-$5 per kg per way. Due to local traffic and road conditions, land journey times can be difficult to predict. We recommend you take water with you and keep any essentials in your hand baggage to make your journey as comfortable as possible.

Departures

At the end of your holiday, your return transfer details will be advised locally. As of Feb 2015, the departure tax for all domestic and international flights is built into your flight ticket price.

Info

Tipping

Tipping is entirely at your discretion. We do not make recommendations as to how much to tip. Should you wish to leave a tip for the staff and crew, it should reflect the level of service you have enjoyed.

Currency

Local currency is the Rupiah however cash payments made in Euro or US Sterling are subject to daily exchange rates determined. Incidental payments may be settled with credit card or cash. Please be aware you may be charged a surcharge to pay by card transactions in Indonesia and VAT is applied to all local purchases.

Phone coverage

Phone signal is usually good at Murex Manado from most areas of the resort. Free Wi-Fi is offered at Manado resort but please be aware that it can be slow and unreliable

Plugs and electricity

Indonesia operates on a system of 220v/50Hz electrical outlets for 2 pin plugs. Electricity is 24 hour at Murex Manado

Extras

Hire equipment

A full range of scuba and snorkelling equipment is available on site - please ask for a local charge price list

Extras

PADI dive courses can be arranged - please ask for more information about pre-booking

Souvenirs

Murex Manado has a small shop, which sells basic toiletries (shampoo and shower gel is also provided in your room), snacks, souvenirs and some dive accessories

Nitrox/Gas

Nitrox can either be prebooked as part of your diving package or paid for in resort at the end of your stay

Payments

Deposits and Balances

A typical deposit for a holiday to Murex Resort is £400-£800 per person, although this will depend on your exact flight option and travel class. Larger deposits may be required for some flight options (eg premium economy/business class).

Ways to pay

We accept mastercard and visa debit or credit cards. If you would like a pay by link to complete check out via email please let us know and it can be set up for you. We do not take AMEX. All non sterling card payments and UK business debit cards will be subject to the 3% surcharge. Alternatively, you are welcome to pay via bank transfer. Overseas bank transfers must add £8 to the sterling total to cover international handling fees. We are not able to accept PayPal transactions or personal cheques.

Group Payments

If you have booked as part of a group, you can still call and pay directly without needing to go via your group leader. Please have your trip reference number to hand to help us locate your holiday as quickly as possible. You will receive a transaction receipt - your group leader will forward your ATOL certificate and booking confirmation

Discounts

Repeat Guests

Are you one of Scuba Travel's repeat customers?
Over 60% of our customers trust Scuba Travel to book their next diving holiday, time after time.

And we believe you deserve a huge thanks for your ongoing support over the years, which is what our repeater discount is all about! Travel with us again in either 12 months or 24 months and you will qualify for a discount. That's all you have to do. No forms, no numbers to remember, no fuss, just a good honest price reduction.

5% off for repeat customers travelling with Scuba Travel within 24 months
Repeat discounts are not cumulative and cannot be applied to special offer prices

Included

Our standard package includes 7 nights full board Bungalow accommodation. Tea, coffee and water are included along with 3 meals
15 AIR dives, all are fully guided with 12lt tanks, air fills and weights
Return Manado airport transfers are included

Excluded

A 10% VAT is applied to all local purchases. Any additional services in resort (spa, land tours, laundry) are paid for in resort. Alcohol and some soft drinks are an extra charge.

Additional dives, kit hire, private guides and special trips are organised and paid for locally. There is a one off Bunaken Marine Park entry fee of IDR 150,000 per diver / snorkeler

Tipping is entirely at your discretion. We do not make recommendations as to how much to tip. Should you wish to leave a tip for the staff and crew, it should reflect the level of service you have enjoyed.

Please ask for a quote to add international flights from the UK to your holiday. We can book most major scheduled airlines including regional UK departures to Manado.